Leaders throughout our organization use informal and direct communication channels that reflect common sense.

Our leaders talk straight and tell people the truth—they aren’t paralyzed by the "fragility" of the organization.

Candid communication enables our leaders to be steeped in reality—that is, they see the world as it is rather than as they wished it would be.

Our mission, vision, and values statements are simple and to-the-point—the person with the least amount of education and experience in our organization can easily understand them.

When people in our organization make presentations the norm is to be simple, clear, and concise, avoiding the clutter of busy slides and the complexity of overly-sophisticated words.

Proposals, planning processes, and new ideas do not require a lot of bureaucratic paperwork in our organization.

Our reports, planning documents, legal agreements, and memos are simple and easy-to-understand. We don’t have to wade through a lot of fluff to get to the real issues.

Our organizational structure is simple and lean. We have avoided the kind of management layers that hide weakness and mask mediocrity.

Our headquarters team sees its role as assisting the people in the field and facilitating action vs. being nitpickers, questioners, and control freaks who bog people down in minutiae.

In our organization people are encouraged to streamline processes that are wasteful, redundant, and burdensome.