"say it forward"

Insights on Innovation,
Leadership, Culture, Service...

Kevin & Jackie Freiberg

7 Things Servant Leaders Say!































A great quote from one of the biggest thinkers we know and have written about,

Jim Goodnight gets it!

Servant Leader Sayings!

Change your words… change your world. Your words can be your greatest gifts or your most destructive weapons. Words and tone provide a window into your vision, your values and your ability to engage and inspire others.

So, whether you are running a company, leading a team, or managing a family, here are 7 things servant leaders say often to communicate more effectively and draw the best out of others.

1. Here’s our plan.

Lead with vision. Share a picture of the results you want to create. People will offer great suggestions if they understand the bigger picture. People appreciate a direct line of sight. Once people understand the where and why, then they can help define the how. A clear vision will also keep people focused and on track. And clarity gives everyone the confidence to say “no,” to things inconsistent with achieving your vision.

2. What do you need?

People need to know that you care about them personally and professionally and that you want them to succeed. Once you share the vision then it’s important for you to leverage every person. Servant leaders help pave the way for others to stretch, grow and develop.

3. Tell me more.

Ask for input and listen to understand. Let people know you’re interested in their ideas. Give others implicit permission to share their opinions. Zip it! Staying quiet, even if it’s uncomfortable, invites others to engage and offer ideas and insights.

4. Way to live our values!

Celebrate and recognize people who live the values. When people use the values to make good business decisions, engage in servant leader behaviors to add value to others, let them know you noticed. Make your values a part of your everyday conservation.

5. You can count on me.

Your team needs to trust you. So let them know, frequently, that you’ve got their back. Then you need to work like heck to prove it and deliver on your promises.

6. We can do better.

Good isn’t always good enough! Never let good get in the way of great. Celebrate people when they do well, but always be willing to coach people when they don’t achieve their potential. And always be an example. Don’t be afraid to lead by example, admit your mistakes and share your development plan – model self-awareness and change.

7. Let’s celebrate!

Be careful, don’t create a culture in which the only reward for great work is more work. Instead, make it a habit to celebrate wins (big and small). People are much more willing to work hard if they are given the opportunity to play hard too. As a team come up with some inexpensive but meaningful ways to celebrate your wins and offer inspirational shout outs to people who have earned them.

Download a reminder list, post it and use these sayings daily.

We want to hear from you. What are you doing to inspire a Culture of Servant Leaders?

Cheers,
Kevin & Jackie
Speaking on Leadership, Innovation, & Global Trends…

Creating the BEST places where the BEST people can do
their BEST work to make the world BETTER.

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Are you hosting an event, or know someone who is, we can help. For keynote fees and availability, call Patti 619.624.9691 or email E: info@freibergs.com.

How to Stay Successful

What do you need to do to remain successful?

Cheers,
Kevin & Jackie
Speaking on Leadership, Innovation, & Global Trends…

Creating the BEST places where the BEST people can do
their BEST work to make the world BETTER.

Staying Alert!
































Is Caffeine the Silent Killer of Success?

For many people, this question has the potential to have a bigger impact than any other single action. The catch? You have to cut down on caffeine, and as any caffeine drinker can attest, this is easier said than done.

We all want to improve our performance and stay alert. For those who aren’t aware, the ability to manage your emotions and remain calm under pressure has a direct link to your performance. Talent Smart has conducted research with more than a million people, and found that 90% of top performers are high in emotional intelligence. These individuals are skilled at managing their emotions (even in times of high stress) in order to remain calm and in control.

Read the full article here.

Order a copy of “DO SOMETHING NOW!” or “BOOM!” to create habits for making a difference in life and at work.

Cheers,
Kevin & Jackie
Speaking on Leadership, Innovation, & Global Trends…

Creating the BEST places where the BEST people can do
their BEST work to make the world BETTER.

Creativity?

Get creative and inspire it in others… Practice confident humility​.pdf

Cheers,
Kevin & Jackie
Speaking on Leadership, Innovation, & Global Trends…

Creating the BEST places where the BEST people can do
their BEST work to make the world BETTER.

Ideas!

Ideas are your most valuable assets!

People are not your most valuable assets. Today, ideas are your most valuable assets. Innovation in its most simplistic form is the result of people bringing ideas to life. Yet, research shows 52% of employees are frustrated at work because managers do not support their ideas or empower their creativity.

People who present ideas often get no response at all from a supervisor (the idea goes into a black hole). Or they get some version of this:

“No, that won’t work.” “No, we’ve already tried that.” “No we do it this way.” “No, our customers won’t like that.””No, that’s not realistic.””No, they will never buy into that.”“No, we can’t afford that.”

We don’t buy the assumption that managers aren’t interested. Instead, we suggest you think through why they are not responding or why they are so quick to say “NO.”

Could it be any version of the following? Your manager doesn’t understand; Doesn’t see the ROI; Is insecure and unsure of the future; Is overwhelmed in his/her own role; Is distracted by other issues.

Regardless of the scenario, it is up to every employee to take personal responsibility for his or her ideas and build a business case for the ROI of an idea. Here are 6 strategies to bring your idea to life:

  1. Make it practical. Ideas can be vague. Show examples, create a prototype, get customer input on the viability of your idea. Make your idea visual, to see is to believe. Need inspiration? Order “DO SOMETHING NOW!” from amazon here.
  2. Show customer benefit. Capture customer concerns, frustrations, and suggestions, show how your idea/innovation will provide a solution. Get customers to buy into a trial or a focus group dedicated to your idea and document their experiences.
  3. Find co-partners or collaborators. Innovations are challenging, look for possible partners to co-develop your idea. If it’s too complex for your own organization, or your team to tackle on your own do your research and get to know the subject matter experts in other functional areas. Reach across functional boundaries, tap into the talents of others, grow your knowledge, network, and reputation during the process.
  4. Invite your manager to co-own the initiative. Innovations are typically team efforts that are best led by passionate innovation co-champions, co-sponsors, co-owners. You do the work but give your manager co-credit. Supporting and accelerating an idea through a deeply rooted corporate culture requires lots of champions.
  5. Build a business case for your idea. As an innovator your idea must always offer ROI. Show how your idea reduces costs, improves a process, increases efficiency, lowers costs, adds more value than costs, builds your brand, decreases turnover, increases retention, helps your team achieve goals/objectives.
  6. Timing is everything. Prepare don’t just share! Just because the idea is top of mind for you doesn’t mean it is timely for your manager. Once you’ve created a business case for the ROI, have identified go to resources, possible collaborators, gained customer input, and linked your idea to the goals of the organization then you can carefully think though timing. Make the idea timely and timeless. Schedule a time to share your business case when your manager is focused and distractions are minimized.
We want to hear from you! What ideas have you brought to life and how?
E: info@freibergs.com.

Cheers,
Kevin & Jackie
Speaking on Leadership, Innovation, & Global Trends…

Creating the BEST places where the BEST people can do
their BEST work to make the world BETTER.